Privacy Policy

1. Introduction

77sbc ("we", "us", "our") operates the online betting and gaming platform available at https://77sbc.bet. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard information when you visit our platform, create an account, place bets, or otherwise interact with our services. This policy applies to all users located in Bangladesh and any other jurisdiction that accesses our platform.

By accessing or using 77sbc, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the practices described herein, please refrain from using our platform. We encourage you to review this policy periodically as it may be updated from time to time to reflect changes in our practices or applicable law.

2. Information We Collect

We collect various types of information to provide and improve our services. The categories below describe the nature and purpose of that collection in full.

2.1 Personal Identification Information

• Full name, date of birth (to verify you are 21 years of age or older), and gender.
• National ID, passport, or other government-issued identification document as required for KYC compliance.
• Residential address, city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other city in Bangladesh), and postal code.
• Email address and mobile phone number, used for account authentication, notifications, and support communication.
• Username and password (stored in hashed, non-reversible format).

2.2 Financial and Transaction Information

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method details (e.g., bKash wallet number, Nagad account, Rocket, Upay, Visa or Mastercard details).
• Account balance information and betting history, including wager amounts, game types, outcomes, and bonuses applied.
• Bank account details where relevant for manual bank transfer withdrawals via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank.
• Fraud detection signals, including any flagged transactions or suspicious activity indicators generated by our payment risk systems.

2.3 Technical and Usage Data

• IP address, browser type, operating system, device model, and screen resolution, collected automatically when you access the platform.
• Pages visited, time spent on each section, click patterns, scroll depth, and referral source (how you arrived at 77sbc).
• Session identifiers, authentication tokens, and device fingerprint data used to maintain secure login sessions and detect unauthorized access.

3. How We Use Your Information

We process personal data only for the specific, legitimate purposes described below. We do not use your data for any purpose incompatible with those stated here.

• Account creation and management: to register your account, verify your identity through KYC procedures, and maintain your player profile on 77sbc.
• Transaction processing: to handle deposits via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to process withdrawal requests promptly.
• Customer support: to respond to your queries, complaints, and requests submitted via email, live chat, or other support channels available 24/7.
• Legal and regulatory compliance: to meet applicable obligations including anti-money laundering (AML) checks, responsible gaming mandates, and age verification (players must be 21+).
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, account theft, bonus abuse, and other harmful or illegal activities.
• Platform improvement: to analyze aggregate usage patterns, identify technical issues, run A/B tests, and continuously improve the performance and usability of our cricket betting, slots, casino, and crash game offerings.
• Promotional communications: to send you relevant bonus offers, promotional updates, and news about new games — but only where you have consented to receive such communications. You may opt out at any time.

4. Sharing of Information

We take your privacy seriously. 77sbc does not sell, rent, or trade your personal information to any third party. We disclose your data only in the limited circumstances outlined below.

4.1 Service Providers

We engage trusted third-party companies to help us operate the platform, including payment processors (bKash, Nagad, Rocket, and card payment gateways), game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming), identity verification partners, customer support tools, and cloud hosting infrastructure. These providers access your data only as necessary to perform their contractual obligations and are prohibited from using it for any other purpose.

4.2 Legal Obligations

We may disclose your personal information if required to do so by applicable law, court order, or governmental authority. This includes disclosures necessary for AML investigations, fraud reporting, or law enforcement requests that are made through formal legal processes.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of 77sbc or its assets, your personal data may be transferred to the successor entity. We will notify affected users of any such transfer and the applicable privacy terms that will govern your data going forward.

5. Cookies and Tracking Technologies

77sbc uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and gather usage analytics. A cookie is a small text file placed on your device when you visit our site. We use the following categories of cookies.

Cookie Categories We Use

• Essential cookies: strictly necessary for the platform to function, including session management, login authentication, and fraud prevention. These cannot be disabled without impairing core functionality.
• Analytics cookies: used to understand how users interact with 77sbc — which pages are most visited, how long users stay, and what games attract the most engagement. This data is aggregated and anonymized.
• Preference cookies: store your site preferences such as language selection, display settings, and any accessibility options you have enabled.

You may control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on 77sbc. Continuing to use our platform after being presented with a cookie notice constitutes your consent to our cookie use as described above.

6. Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While no method of data transmission over the internet is 100% secure, 77sbc takes the following steps to minimize risk.

Our security infrastructure includes multiple layers of protection designed to safeguard your data at rest and in transit.

• SSL/TLS encryption for all data transmitted between your device and our servers, ensuring that your login credentials, financial details, and personal information cannot be intercepted.
• Password hashing using industry-standard bcrypt or equivalent one-way hash functions so that your password is never stored in plain text on our systems.
• Access controls that limit which employees or systems can view your personal data, based on a strict need-to-know principle enforced through role-based permissions.
• Regular security audits and vulnerability assessments conducted by internal teams and independent security professionals to identify and remediate potential weaknesses before they can be exploited.

7. Data Retention

We retain your personal data for as long as your account remains active or as needed to provide you with our services. Once you close your account, we will retain certain data for a minimum period required by applicable legal, regulatory, and financial record-keeping obligations — typically five to seven years for transaction and identity records in the context of AML compliance.

After the applicable retention period expires, we securely delete or anonymize your data so that it can no longer be associated with you as an identifiable individual.

8. Your Rights as a User

We respect your right to control your personal data. As a registered user of 77sbc, you are entitled to exercise the following rights at any time by contacting us at [email protected].

8.1 Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this within a reasonable time frame following your verified request.

8.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Identity-related fields may require re-submission of supporting documentation.

8.3 Right to Erasure

You may request deletion of your personal data. We will fulfil erasure requests to the extent permitted by law. Note that we are required to retain certain data for AML, fraud, and regulatory compliance purposes even after account closure.

8.4 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to other forms of processing where we rely on legitimate interests as our legal basis, unless our interests are overridden by your fundamental rights.

8.5 Right to Data Portability

Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider of your choosing.

9. Payments and Financial Data

77sbc supports fast, convenient local payment methods popular across Bangladesh, including bKash, Nagad, Rocket, Upay, and major card networks (Visa, Mastercard). When you make a deposit or request a withdrawal, your financial data is handled with the highest level of care.

Key principles governing how we handle your payment information include the following.

• We do not store full card numbers on our servers. Card transactions are processed through PCI-DSS compliant payment gateways that tokenize sensitive card data before it reaches our platform.
• Mobile wallet transactions via bKash, Nagad, and Rocket are processed through encrypted API connections to each provider. We store only the wallet identifier and transaction reference for record-keeping, not the full account credentials.
• All withdrawal requests undergo identity verification checks to confirm that funds are returned only to the account owner, protecting users from unauthorized withdrawal attempts.

10. Third-Party Services and Links

Our platform integrates with third-party services to deliver the full gaming experience — including live casino streams from providers such as Evolution Gaming and Ezugi, sports data feeds for cricket and football markets, and analytics tools. These third-party services operate under their own privacy policies and we have no control over how they handle data collected directly by their systems.

We encourage you to review the privacy policies of any third-party service you interact with through our platform. 77sbc is not responsible for the privacy practices or content of external services.

11. Protection of Minors

77sbc is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal data without appropriate age verification, we will immediately suspend the account, delete the associated data, and void any associated transactions.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via the email address associated with their 77sbc account. We may also display a notice on the platform for a period following significant updates.

Your continued use of 77sbc following the posting of any changes to this Privacy Policy will constitute your acknowledgment of those changes and your consent to abide by the updated policy. If you object to any revised terms, you should discontinue using our platform and request account closure.

13. Governing Law and Jurisdiction

This Privacy Policy and any disputes arising from or relating to it shall be governed by and construed in accordance with applicable law. By using 77sbc, users in Bangladesh agree that any dispute concerning this policy will be subject to the dispute resolution procedures outlined in our Terms and Conditions. 77sbc is committed to operating as a safe, fair, and reliable platform for all players, and we take our data protection obligations seriously.